THE POLICY

PROCESSING TIME

3 DAYS or LESS - automatically expedited. I will inform customers who have purchased with me of ANY delays. 


FIRST CLASS SHIPPING (TRACKED) : 1-2 WORKING DAYS (EXCLUDES WEEKENDS + HOLIDAYS + EXCLUDING THEIR STRIKES).

As of 2022, Lashes are shipped out every Monday-Wednesday.  


*PLEASE READ BEFORE PLACING ORDER*

 

To expedite shipping process please be sure to include apartment and/ or house number if applicable. 

We only ship to billing addresses. All orders with different shipping addresses will be cancelled. As it’s deemed as suspicious.

Hair Bond Glue diminishes the quality of our lashes destroying the lash band and is only recommended to be used twice on lashes. After that please follow through using normal lash glue such as duo. 

 

ALL CA LASHES last up to 25 wears.

ROYAL MAIL STRIKES/DELAYS

Please note if you are unaware already Royal Mail have multiple strikes that may affect how long it takes for you to receive your order. The strikes are scheduled to be back to back weekly until December 20th.

Due to this all orders will be 1st Class Signed & Tracked to tackle the prevention of your order getting lost! 



COURIERS ARE STILL HAVING DIFFICULTY WITH DELIVERING DUE TO COVID-19, THIS IS MAINLY FOR THOSE WHO ARE INTERNATIONAL AS THERE COULD POTENTIALLY BE DELAYS AT CUSTOMS WHICH I HAVE NO CONTROL OVER. 

 

Once Your Order Has Been Shipped, Anything After That Is In The Hands Of The Courier (Postal Service).

 

NO RETURNS OR REFUND

 ON LASHES OR PRODUCTS.
- IN ORDER TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED & IN THE SAME CONDITION THAT YOU RECEIVED IT.
- ANY ITEM THAT HAS BEEN WORN IS NOT ELIGIBLE UNDER ANY CIRCUMSTANCES.