Custom Lash Terms

Production Time:

Creation of custom lashes can take up to 3 days. Any delays with this order will be notified to the customer.

Once completed I will send over an image/video of the product for you to analyse before I send them out for delivery.

Refunds are not permitted for health and safety purposes. Any concerns shall be informed to me within 72hours. 

Shipping time:

Lashes will be shipped on the 5th day after production has been completed. If it is a weekend they will get shipped the following business day.

ROYAL MAIL STRIKES/DELAYS

Please note if you are unaware already Royal Mail have multiple strikes that may affect how long it takes for you to receive your order. The strikes are scheduled to be back to back weekly until December 20th.

Due to this all orders will be 1st Class Signed & Tracked to tackle the prevention of your order getting lost!